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City of Springfield

Electric Aggregation Enrollment

Welcome to NOPEC

City of Springfield logo

Springfield City Council voted in July to join the Northeast Ohio Public Energy Council (NOPEC), allowing Springfield city residents and small businesses to obtain competitive electric rates through NOPEC's electric aggregation program. Starting in January 2019, eligible Springfield residents and small businesses will begin to receive electric supply through NOPEC's electric aggregation program. There will be no disruption of service during the switch.

NOPEC is a non-profit group of over 225 communities that buys gas and electricity in bulk to help you lower your utility bills.

For more information, read the FAQs below or call NOPEC's Customer Service line at 855-667-3201 (855-NOPEC01). NOPEC's customer service team is available 24/7 to answer your questions.

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FAQ

What is aggregation?

Under governmental aggregation, local officials bring citizens together to gain group buying power for the purchase of competitively priced electricity from a retail power supplier certified by the Public Utilities Commission of Ohio (PUCO). 

What is NOPEC?

NOPEC (Northeast Ohio Public Energy Council) is the largest governmental retail energy aggregator in the State of Ohio. NOPEC currently serves over 200 communities in fourteen Ohio counties.

Why did the City of Springfield join NOPEC?

The City previously had an aggregation agreement with FirstEnergy Solutions. The city reviewed several companies and ultimately entered into agreement with NOPEC, assuring that their residents and small businesses could continue to receive the benefits of the NOPEC electric aggregation program, including group buying power.

When did the City enter into this agreement?

The City of Springfield approved joining NOPEC through a city ordinance that passed in July of 2018. This information was published in the Springfield News-Sun on August 6, 2018.

Why is NOPEC able to choose a certified power generation supplier on my behalf?

Your community voted to allow your locally elected officials to contract for an electric generation supplier on their behalf. The City previously had an aggregation agreement with FirstEnergy Solutions. Your local officials chose to join NOPEC in order to gain additional group buying power.

I recently received letters in the mail from FirstEnergy Solutions and from NOPEC. Which is correct and what should I do?

If customers received a letter indicated that their service would be returned to Ohio Edison, this means that customers will return to utility service for their supply for their December billing cycle since FirstEnergy Solutions ended their contract earlier than anticipated. Customers who want to be included in the NOPEC aggregation do not need to do anything; NextEra Energy Services Ohio, LLC will automatically submit an enrollment on their behalf to begin supply as of their first meter read in January 2019 with their first invoice as part of the NOPEC aggregation in February 2019.

Who can I call concerning FirstEnergy Solutions dropping my contract?

You can reach FirstEnergy Solutions at 1-888-254-6981.

What do I need to do if I want to be included in the NOPEC power aggregation program?

You do not need to do anything to participate. There is no cost for enrollment and you will not be charged a switching fee.

If I join NOPEC's power aggregation program, who will deliver my electricity, read my meter and respond to emergencies?

Your local power utility, Ohio Edison, will continue to be responsible for delivery of electricity to your home, reading your meter and responding to electricity-related issues and emergencies.

What does "opt-out" mean?

"Opt-out" means that you can decide not to participate in NOPEC's power aggregation program. By returning the opt-out postcard -- which is included with the opt out materials -- on or before the due date, you will not be enrolled as an electric generation customer with NextEra Energy Services Ohio, NOPEC's certified power generation supplier.

What happens if I do not send in the opt-out form?

If we do not receive the opt-out postcard postmarked by the due date, you will be included in NOPEC's power aggregation program supplied by NextEra Energy Services Ohio, LLC.

Can I opt out over the phone?

No. If you want to opt out, you must mail in your completed opt-out postcard and it must be postmarked on or before the due date.

Will I receive a separate bill from NextEra Energy Services Ohio?

Only the supplier of your electricity service will chance. All other functions, delivery, repair, billing and customer service, will continue to be provided by Ohio Edison. You will continue to receive only one bill. 

Can I leave the program at a later date?

Yes; customers can leave the program at any time if they choose.

Are there any cancellation fees?

If you are enrolled in an Option 3 product that includes a fixed term, you may be assessed an early termination fee, which is outlined in the Terms of Service customers will receive once their Option 2 enrollment is accepted by the utility. Residential customers will be subject to a $25 early termination fee, while commercial customers will be subject to a $50 fee. Customers simply switching options under the aggregation (i.e. switching from Option 3 to Option 2 or Option 1) will not be assessed an ETF.

Does a customer have any choice other than "opting out"?

Yes. Ohio law allows a customer to contact the PUCO to remove themselves from the pool of customers eligible to participate in an electric opt-out governmental aggregation program and join the "do not aggregate list." You may also contact your local electric utility and ask to be removed from the opt-out mailing list.

Who is NextEra Energy Services Ohio, LLC?

NextEra Energy Services has been proudly serving commercial customers throughout the Northeast since 2007. In 2011, they began offering flexible, affordable service plans to residential customers as well. They are a subsidiary of NextEra Energy Resources, the largest generator of renewable energy from the wind and sun in North America. For more information on NextEra Energy Resources, visit www.nexteraenergyresources.com. 

What is the toll-free number for questions?

For answers to your questions, please call 1-855-NOPEC-01 (1-855-667-3201), available 24 hours a day; 7 days a week. For more information on NOPEC, visit www.nopec.org.

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