Risks of Door-to-Door Energy Sales
Door-to-door energy salespeople often use high-pressure tactics to persuade you to sign up for their services. They may promise lower rates, but often these claims distort the truth. In some cases, you may end up paying more than you did with your previous provider. Additionally, some salespeople may be dishonest about the terms and conditions, leading to hidden fees and charges.
Some salespeople may ask for personal information, such as your energy bill or account number, but providing this information can put you at risk of identity theft or unauthorized charges to your account. It's important to never give anyone a copy of your energy bill.
How to Protect Yourself
Ask for Identification and Protect Yours: Always ask for identification from the salesperson. Legitimate representatives will identify themselves without any hesitation. Also, never give out your personal information, such as your energy bill or account number.
Do Your Research: Take the time to research the company and compare their rates and services with other providers before agreeing to anything. Salespeople may pressure you, but there is no need to decide on the spot.
Ask the Right Questions Before Signing a Contract: Door-to-door salespeople may hide fees or approach you with a starting price that sounds too good to be true. Before putting pen to paper, ask some of the following questions to ensure you know what you're signing up for:
- Are you a PUCO-certified supplier?
- Is the price fixed or will it change?
- Will there be a switching fee?
- Is there a fee if I cancel the contract early?
- What happens when the contract expires?
For a complete list of questions to ask, visit the PUCO website.
By staying informed and cautious, you can protect yourself from unwanted door-to-door energy scams and make informed choices for your energy needs. Remember to ask the right questions and never give anyone a copy of your energy bill. If you think your account has been altered or you may have been a victim of a utility scam, visit us at nopec.org/scam. You can also check if your community is part of the Do Not Knock Program, which helps prevent door-to-door sales visits altogether.
