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City of Cleveland

NOPEC Electric Governmental Aggregation Program Frequently Asked Questions

August 2022 Update

NOPEC is transitioning electric customers enrolled in its Standard Program Price option back to the utility default service, allowing its customers to take advantage of the utilities’ currently lower monthly rate, referenced as the “Price to Compare” on their monthly bills. NOPEC electric customers do not have to do anything to start getting the lower rates and will not be charged any fee to transfer. For more information about this transition go to nopec.org/return.

The City of Cleveland is currently reviewing electric aggregation options for residents in 2023.

Under governmental aggregation, local officials bring citizens together to gain group buying power for the purchase of competitively priced electricity from a retail electric supplier certified by the Public Utilities Commission of Ohio (PUCO).

NOPEC (Northeast Ohio Public Energy Council) is the largest governmental retail energy aggregator in the State of Ohio. NOPEC currently serves over 200 communities in fourteen Ohio counties.

Residents and Small Commercial customers in your community voted to allow your locally elected officials to contract for an electric generation supplier on their behalf. Your local officials chose to join NOPEC in order to gain additional group buying power.

You do not need to do anything to participate. There is no cost for enrollment and you will not be charged a switching fee.

Your local electric utility, The Cleveland Electric Illuminating Company (“CEI”) will continue to be responsible for the delivery of power to your home, reading your meter, responding to electrical emergencies and restoring power after an outage.

The Standard Program Price for the City of Cleveland includes Renewable Energy Credits (RECs) for 100% of the energy usage.  The Monthly Variable Price and 12- and 24-Month Fixed Term Products include Renewable Energy Credits (RECs) in an amount equal to 200% of the quantity of RECs required by the Ohio Renewable Portfolio Standard (RPS).

Renewable Energy Credits (RECs) represent the environmental attributes of electricity generated by renewable energy resources, such as wind or solar. When electricity is backed by RECs, like that supplied through NOPEC's 100% Renewable Content Products, credits equaling 100% of a customer's energy usage are purchased and retired. RECs are an effective way for customers to counteract greenhouse gas emissions through the purchase of RECs from a renewable energy supplier.

“Opt-out” means that you can decide not to participate in NOPECs electric aggregation program. By returning the opt-out form – which is included in this mailing – on or before the due date, you will not be enrolled as an electric generation customer with NextEra Energy Services Ohio, NOPEC’s certified electric generation supplier.

If you do not return the opt-out form postmarked by the due date, you will be included in NOPECs electric aggregation program supplied by NextEra Energy Services Ohio.

Yes, there is no cancellation fee if you choose to leave the NOPEC electric aggregation program.

Yes. Ohio law allows a customer to contact the PUCO to remove themselves from the pool of customers eligible to participate in an electric opt-out governmental aggregation program and join the "electric do not aggregate list." Also, you may contact your local electric utility and ask to be removed from the opt-out mailing list.

NextEra Energy Services has been proudly serving commercial customers throughout the Northeast since 2007. In 2011, they begin offering flexible, affordable service plans to residential customers as well.  They are a subsidiary of NextEra Energy Resources, the largest generator of renewable energy from the wind and sun in North America.  For more information on NextEra Energy Resources, visit www.nexteraenergyresources.com.

For answers to your questions, please call 1-855-NOPEC-01 (1-855-667-3201), available 24 hours a day; 7 days a week. 

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