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City of Cleveland

NOPEC Electric Governmental Aggregation Program Frequently Asked Questions

Under governmental aggregation, local officials bring citizens together to gain group buying power for the purchase of competitively priced electricity from a retail electric supplier certified by the Public Utilities Commission of Ohio (PUCO).

NOPEC (Northeast Ohio Public Energy Council) is the largest governmental retail energy aggregator in the State of Ohio. NOPEC currently serves over 200 communities in fourteen Ohio counties.

Residents and Small Commercial customers in your community voted to allow your locally elected officials to contract for an electric generation supplier on their behalf. Your local officials chose to join NOPEC in order to gain additional group buying power.

You do not need to do anything to participate. There is no cost for enrollment and you will not be charged a switching fee.

Your local electric utility, The Cleveland Electric Illuminating Company (“CEI”) will continue to be responsible for the delivery of power to your home, reading your meter, responding to electrical emergencies and restoring power after an outage.

The Option 1 standard program product for the City of Cleveland shall include Renewable Energy Credits (RECs) for 100% of the energy usage, and the Option 2 product shall include RECs for 50% of energy usage

“Opt-out” means that you can decide not to participate in NOPECs electric aggregation program. By returning the opt-out form – which is included in this mailing – on or before the due date, you will not be enrolled as an electric generation customer with NextEra Energy Services Ohio, NOPEC’s certified electric generation supplier.

If you do not return the opt-out form postmarked by the due date, you will be included in NOPECs electric aggregation program supplied by NextEra Energy Services Ohio.

No. If you want to opt out, you must mail in your completed opt-out form and it must be postmarked on or before the due date.

Yes, there is no cancellation fee if you choose to leave the NOPEC electric aggregation program.

Only the supplier of your electric service will change.  All other functions, delivery, repair, billing, and customer service, will continue to be provided by CEI. You will continue to receive only one bill.

There is no penalty for leaving the NOPEC electric aggregation program.

Yes. Ohio law allows a customer to contact the PUCO to remove themselves from the pool of customers eligible to participate in an electric opt-out governmental aggregation program and join the "electric do not aggregate list." Also, you may contact your local electric utility and ask to be removed from the opt-out mailing list.

NextEra Energy Services has been proudly serving commercial customers throughout the Northeast since 2007. In 2011, they begin offering flexible, affordable service plans to residential customers as well.  They are a subsidiary of NextEra Energy Resources, the largest generator of renewable energy from the wind and sun in North America.  For more information on NextEra Energy Resources, visit www.nexteraenergyresources.com.

For answers to your questions, please call 1-855-NOPEC-01 (1-855-667-3201), available 24 hours a day; 7 days a week.  For more information on NOPEC, visit www.nopec.org/cleveland.

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